At Farm Backsjön, we store and process personal data about you in order to serve you in the best possible way.
This happens when you as a customer visit our website and booking page, buy an experience gift, book an experience, sign up for our newsletter, sign up for a waiting list or the like.
When you visit our website or booking page, we collect information that is sent from your device - computer, mobile or tablet. This may be information about your device ID, IP address, device type, browser type, length of visit, geographic location, preferences or information regarding your use of the site. This personal data is also collected via cookies and tracking URLs. The information is collected and anonymised.
When you buy on our site, it may be necessary to collect a number of data on you. The amount and type of data may vary from situation to situation. However, we typically collect your basic information such as name, address, e-mail address, telephone number, financial information, IP address and other information that we need to be able to process the transaction.
When you have shopped with us, we send you important information via the information we have received from you. This is typically sent via the e-mail address and telephone number you have provided to us.
Internally, we handle personal data in our booking system and any other systems used for the administration of our company. These systems are designed to be able to handle questions, information and customer care in connection with your purchase of experiences with us. These systems can handle all the personal data that we collect.
We store your personal data as long as it is necessary and permitted according to applicable legislation.
We are obliged to protect your personal data and do this through the use of various measures against unauthorized access, loss, destruction and against publication of your personal data.
You can always and at any time contact us and withdraw your consent to the storage of personal data. This is done by writing to us via e-mail.
Personal information that we need to store in order to be able to enter into an agreement and fulfill it with you is permitted without consent. If we collect and handle personal data for other purposes, explicit acceptance is required from you, as a customer. This could, for example, be by signing up for our newsletter.
If you wish to complain about our processing of your data, you must contact the Danish Data Protection Authority, Carl Jacobsens Vej 35, 2500 Valby, tel. 33193200, e-mail: dt@datatilsynet.dk